logo
Questions people usually ask, and the answers we usually give. For anything else, use Send feedback to Hypar in the app or email support@hypar.io.

Do I need a program or spreadsheet to start planning?

No. You can simply place spaces with the space tool and start planning. A program adds automatic tracking (counts and areas vs. targets), but it's optional. See Set up program requirements.

Does my spreadsheet need a specific template?

No. Hypar adapts to your format and proposes a column mapping automatically. The only required column is a program name, and each space type should be its own row. Close the file in Excel before importing.

Why did my re-imported program create duplicates instead of updating?

Matching is by space name. If a requirement's name changed in your spreadsheet, Hypar creates a new requirement rather than replacing the old one. Keep names stable between imports.

How are areas measured?

From the inside face of walls. Set real wall thicknesses early (default is 5¼" / 135 mm) and your figures are accurate from day one.

Can I draw a curved space or a standalone wall?

Not yet. Spaces can take any straight-edged shape, and walls always belong to a space.

Where did my walls go in 3D?

Hypar hides walls facing the camera so you can see inside, and temporarily hides walls when you select a space. They're still there.

Which Revit versions are supported?

Revit 2020 through 2027, installed side by side

Can multiple people work on the same project?

Yes. Share the project with editors and collaborate live; collaborators can even work in different design options at the same time.

What's included in the free plan?

Up to 3 owned projects, not licensed for professional project work. Paid plans add unlimited projects, clearances, DWG import, libraries, design options, and live links.

I placed an element but nothing happened. Why?

Clicking a toolbar button starts placement mode and shows a preview. Click the canvas to actually place the element; press Escape to cancel.

Snapping won't grab the point I want.

Snapping is zoom-dependent. Zoom in or out until the snap locks onto what you need; zooming in also reveals more dimension strings.

Labels disappear and reappear when I zoom. Why?

When you’re designing, Hypar turns labels on/off depending on zoom. Rest assured that all labels show up when exporting a PDF.

Last verified against Hypar v0.2.019 (July 10, 2026).